Shipping policy

Where we ship

We currently ship to the United States, United Kingdom, Canada, Australia, New Zealand, and most of Europe and developed Asia (28 countries), plus domestic Lithuania.

Rates

Destination Order total Shipping cost
US & international Under $50 $7.95 (Express)
US & international $50 and over FREE
Lithuania Under €40 €5.99 (Standard)
Lithuania €40 and over FREE

Subscribers to our Smooth Skin Club always ship free, on every renewal.

Processing time

Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day. You’ll receive a confirmation email with tracking as soon as your order ships.

Delivery estimates

  • United States: 5–9 business days after dispatch
  • Europe & UK: 3–7 business days after dispatch
  • Canada, Australia, NZ, Asia: 7–12 business days after dispatch
  • Lithuania: 1–3 business days after dispatch

These are estimates, not guarantees — carrier delays can occasionally add a few days.

Duties & taxes

If your country levies import duties or VAT on arrival, those charges are the recipient’s responsibility.

Lost, delayed or damaged packages

If your tracking hasn’t moved for 7 days, or your order arrives damaged, email support@tendrebody.com with your order number. We’ll reship or refund — your choice. Every shipment is covered.

Address changes

Need to fix a delivery address? Email us within 12 hours of ordering and we’ll update it before dispatch.